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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Roc Mee

January 10, 2025

5  out of  5
rating by Roc Mee
"Very helpful, saved me $, professional and knowledgeable. Thanks again"
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Cameron Grissom

January 9, 2025

5  out of  5
rating by Cameron Grissom
"Angela was the best helped me out with all my questions and concerns and was superrrr patient with me With everything I wanted to know and explained everything to me thoroughly"
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Caleb Long

January 6, 2025

5  out of  5
rating by Caleb Long
"Very nice and fast!! Definitely satisfied with service!!"
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Melissa Carpenter

December 19, 2024

5  out of  5
rating by Melissa Carpenter
"Natasha was awesome. Friendly and helpful. Great to work with."
We responded:
"Thank you for your wonderful review! We're so glad to hear that Natasha provided you with friendly and helpful service. She truly goes above and beyond for our clients, and it’s great to know that you had a positive experience working with her. If you need anything else or have any questions in the future, please feel free to reach out. We appreciate your support!"
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Jr

December 19, 2024

5  out of  5
rating by Jr
"Hands down the easiest insurance interaction/experience I've ever had. It was very pleasant from start to finish. Cindy from the Houston office contacted me and was extremely friendly, patient and helpful in assisting me on finding a great rate for my car. She listened to my concerns and made sure my needs were met. 100% would recommend her and the entire staff at their location if you need car insurance or any other for that matter."
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Norma Peet

December 12, 2024

5  out of  5
rating by Norma Peet
"Homeowners insurance expires in January; while shopping, I called State Farm Insurance and spoke to Natasha Bates. Our time spent discussing my needs was well spent. She was very patient in listening to what I was looking for. With her honesty, she was able to lay it all on the line. She went the extra mile by offering information on items she thought would benefit me. If only all insurance agents were like Natasha! Only in a perfect world. Welcome to my team, Natasha Bates!!"
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John ALLEN

December 11, 2024

5  out of  5
rating by John ALLEN
"I love being apart of the State Farm family. Everyone is so helpful and kind. The all are a blessing to me"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you feel like part of the State Farm family. Our team is dedicated to providing helpful and kind service, and it means a lot to us to know that we’ve made a positive impact on your experience. If you ever need anything, don’t hesitate to reach out. We’re here for you!"
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jeliea Jardine

December 6, 2024

5  out of  5
rating by jeliea Jardine
"Angela was BEYOND amazing!! She was so helpful and welcoming from the second we spoke on the phone. She was always available when needed. 10/10 service!"
We responded:
"Thank you for your fantastic review! We're so glad to hear that Angela made such a positive impression on you with her helpfulness and welcoming attitude. Our team is dedicated to providing top-notch service, and it's wonderful to know that you felt supported throughout your experience. We appreciate your kind words and look forward to assisting you again in the future!"
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Richard Burton

November 21, 2024

5  out of  5
rating by Richard Burton
"They were so patient with me, step-by-step explaining everything in detail, as well as easing my nerves being my first time buying my own insurance…Like a good neighbor State Farm is there!"
We responded:
"Thank you for your thoughtful review! We’re so happy we could guide you through this important milestone and make the process clear and stress-free. Helping our customers feel confident and cared for is what we strive for every day. If you ever have any questions or need assistance in the future, don’t hesitate to reach out."
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Billye C. Edwards

November 20, 2024

5  out of  5
rating by Billye C. Edwards
"There aren’t enough accolades to express the awesome service I received from Angela Harkelroad! She always makes me feel like what’s important to me is most important to her. I’m insisting that my family and friends switch their coverages so Angela can save them money too!!"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear about your positive experience and appreciate you highlighting Angela’s contributions as she’s truly an important member of our team. Our entire team is dedicated to providing the best service possible, and we’re here to assist you whenever you need. If there’s anything else we can do for you, please don’t hesitate to reach out to our office. We’re always happy to help!"
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Caroline Allison, Realtor

November 19, 2024

5  out of  5
rating by Caroline Allison, Realtor
"Angela was very proactive in helping me not only get a better rate but also cancelling with other insurance companies."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Angela was proactive in assisting you with securing a better rate and navigating the cancellation process with your previous insurance providers. Our team is dedicated to providing excellent service, and it’s wonderful to know that Angela made a positive impact on your experience. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. We appreciate your feedback!"
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Jennifer Rios

November 14, 2024

5  out of  5
rating by Jennifer Rios
"Amazing office staff and Cindy was extremely helpful"
We responded:
"Thank you for the positive review, Jennifer! We're very lucky to have amazing team members, like Cindy, that go above and beyond to make sure our customers are taken care of. Please don't hesitate to reach out if you need anything!"
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Angela Edden

November 13, 2024

5  out of  5
rating by Angela Edden
"State Farm is very reasonable to have. I would recommend family and friends to get it"
We responded:
"Thank you so much for your positive feedback! We're thrilled to hear that you find State Farm reasonable and that you would recommend us to your family and friends. If you ever have any questions or need assistance, please don't hesitate to reach out. We appreciate your support!"
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Renee Guerrero

November 13, 2024

5  out of  5
rating by Renee Guerrero
"Natasha was very knowledgeable and efficient. She was a pleasure to talk to."
We responded:
"Renee, thank you for the wonderful review recognizing Natasha! We are so thankful she helped you lower your insurance rate! We appreciate your recommendation of our services to others!"
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Shaina Ashcraft

November 13, 2024

5  out of  5
rating by Shaina Ashcraft
"I can't say enough about my experience with Natasha Bates at State Farm! From the moment I reached out to her, she was incredibly responsive and attentive. Natasha took the time to explain all my options clearly and helped me find the perfect coverage for my needs. Her knowledge of the insurance industry is impressive, and her friendly demeanor made the entire process so much easier. I felt confident in her recommendations, and she went above and beyond to ensure I understood every detail. If you're looking for a dedicated and knowledgeable insurance agent, I highly recommend Natasha Bates. She truly cares about her clients and delivers exceptional service!"
We responded:
"Thank you so much for taking the time to share your experience with our agency and for your kind words recognizing Natasha! Natasha always goes the extra mile to provide you with the customer care that you deserve! We strive to got he extra mile to provide you with the insurance you need at a value you deserve and great customer care! We are honored to have earned your trust, Bryan! We look forward to providing you with the peace of mind you deserve for many years to come!"
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aubrey rodriguez

November 12, 2024

5  out of  5
rating by aubrey rodriguez
"Raquel was very helpful and quick helping me with my insurance needs. I will definitely recommend this office to my friends and family!"
We responded:
"Thank you, Aubrey, for your wonderful review! I'm glad Raquel could make your experience easy and fast. We appreciate your kind words and look forward to assisting you with any future needs."
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Richard Brady

November 11, 2024

5  out of  5
rating by Richard Brady
"Angela help me with my policy today and she was very helpful she's got me insurance on both of my vehicles at a very low cost compared to other insurance companies thank you for your help know that I can depend on her if I need her at any time to help me with my insurance policies"
We responded:
"Richard, thank you for taking the time to share your experience with Angela and our Houston State Farm insurance office! It makes us happy to hear that she was able to assist you with your insurance needs! Thank you for trusting us with your coverage needs."
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Rosemarie Guerrero Espinosa

November 10, 2024

5  out of  5
rating by Rosemarie Guerrero Espinosa
"Excellent, professional customer service 👍"
We responded:
"Rosemarie, it was a joy working with you. I’m happy we could find a great insurance plan to suit your needs. Feel free to contact us anytime if you ever need anything!"
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Morfi G

November 8, 2024

5  out of  5
rating by Morfi G
"I just want to say that I love this office it’s close to my home and the ambiance is so welcoming . Everyone at this office has always been extremely helpful, especially Nina . I can truly depend on her to service my insurance needs in a quick and efficient manner. She is always quick to respond to my emails & calls . She really goes above and beyond and for that I am truly grateful you don’t find people like that these days . I would definitely rate this office a 10/10 Thanks again for the great service ”"
We responded:
"Hello, Morfi! We're so happy to receive your shoutout for Nina, who plays a crucial role in our team and genuinely cares about all our customers! Your confidence in us to handle your insurance needs means the world to us! We sincerely appreciate your support, and it's because of amazing customers like you, we can help our community with their insurance needs!"
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Mina Ali

November 8, 2024

5  out of  5
rating by Mina Ali
"While searching for new insurance I am so happy that I found this office! In particular I received excellent customer service from Nina, she was very warm, welcoming and answered all my questions throughly. I highly recommend this office to anyone looking for insurance!"
We responded:
"Thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Nina cares a lot about our customers."
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two fish crafts

November 8, 2024

5  out of  5
rating by two fish crafts
"Very helpful, great service The young lady Nina helped answer all my questions. The is Office right off the beltway super clean, neat. Quick responds time"
We responded:
"We love seeing reviews like this! Thank you for taking the time to share your experience with our office. We are grateful to have the pleasure of working with you and look forward to continuing to serve your insurance needs!"
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Kyle Hatfield

November 7, 2024

1  out of  5
rating by Kyle Hatfield
"Horrible representation of State Farm, doesn’t notify you about any billing issues then doubles down the next month WITH ZERO NOTIFICATIONS. Constantly changing premiums month-month just a horribly ran business period!"
We responded:
"Hi Kyle, I spoke with my office about your experience and there are some factors that were out of our control. If you would, please call and ask to speak with me so we can clear this up. Thank you"
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brandon sharpe

October 18, 2024

5  out of  5
rating by brandon sharpe
"Working with Angela has been fantastic, very knowledgeable and friendly. Thanks for all your help!"
We responded:
"Brandon, thank you for the kind review! Angela is amazing, and we're thrilled she made such a positive impact. Your support means a lot to us!"
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Melissa Weathered

October 7, 2024

5  out of  5
rating by Melissa Weathered
"I have been with Mr. German's office for several years now. I could not be happier. I have renters, life, auto, and even my boat insurance through his office. I am always able to reach someone when needed. When I have questions I never get told oh umm I am not sure no his staff always answers them or gets me the answers in a timely manner. The communication is outstanding. Best decision I ever did with my policies was having Aaron and his team on my side."
We responded:
"Melissa, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Elias Fakhoury

September 27, 2024

5  out of  5
rating by Elias Fakhoury
"Daniella was friendly and helpful! I look forward to working any insurance needs!""
We responded:
"Thank you for the positive review, Lisa! We're very lucky to have amazing team members, like Daniella, that go above and beyond to make sure our customers are taken care of. Please don't hesitate to reach out if you need anything!"