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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Rios

November 14, 2024

5  out of  5
rating by Jennifer Rios
"Amazing office staff and Cindy was extremely helpful"
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Angela Edden

November 13, 2024

5  out of  5
rating by Angela Edden
"State Farm is very reasonable to have. I would recommend family and friends to get it"
We responded:
"Thank you so much for your positive feedback! We're thrilled to hear that you find State Farm reasonable and that you would recommend us to your family and friends. If you ever have any questions or need assistance, please don't hesitate to reach out. We appreciate your support!"
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Renee Guerrero

November 13, 2024

5  out of  5
rating by Renee Guerrero
"Natasha was very knowledgeable and efficient. She was a pleasure to talk to."
We responded:
"Renee, thank you for the wonderful review recognizing Natasha! We are so thankful she helped you lower your insurance rate! We appreciate your recommendation of our services to others!"
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Shaina Ashcraft

November 13, 2024

5  out of  5
rating by Shaina Ashcraft
"I can't say enough about my experience with Natasha Bates at State Farm! From the moment I reached out to her, she was incredibly responsive and attentive. Natasha took the time to explain all my options clearly and helped me find the perfect coverage for my needs. Her knowledge of the insurance industry is impressive, and her friendly demeanor made the entire process so much easier. I felt confident in her recommendations, and she went above and beyond to ensure I understood every detail. If you're looking for a dedicated and knowledgeable insurance agent, I highly recommend Natasha Bates. She truly cares about her clients and delivers exceptional service!"
We responded:
"Thank you so much for taking the time to share your experience with our agency and for your kind words recognizing Natasha! Natasha always goes the extra mile to provide you with the customer care that you deserve! We strive to got he extra mile to provide you with the insurance you need at a value you deserve and great customer care! We are honored to have earned your trust, Bryan! We look forward to providing you with the peace of mind you deserve for many years to come!"
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aubrey rodriguez

November 12, 2024

5  out of  5
rating by aubrey rodriguez
"Raquel was very helpful and quick helping me with my insurance needs. I will definitely recommend this office to my friends and family!"
We responded:
"Thank you, Aubrey, for your wonderful review! I'm glad Raquel could make your experience easy and fast. We appreciate your kind words and look forward to assisting you with any future needs."
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Richard Brady

November 11, 2024

5  out of  5
rating by Richard Brady
"Angela help me with my policy today and she was very helpful she's got me insurance on both of my vehicles at a very low cost compared to other insurance companies thank you for your help know that I can depend on her if I need her at any time to help me with my insurance policies"
We responded:
"Richard, thank you for taking the time to share your experience with Angela and our Houston State Farm insurance office! It makes us happy to hear that she was able to assist you with your insurance needs! Thank you for trusting us with your coverage needs."
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Rosemarie Guerrero Espinosa

November 10, 2024

5  out of  5
rating by Rosemarie Guerrero Espinosa
"Excellent, professional customer service 👍"
We responded:
"Rosemarie, it was a joy working with you. I’m happy we could find a great insurance plan to suit your needs. Feel free to contact us anytime if you ever need anything!"
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Morfi G

November 8, 2024

5  out of  5
rating by Morfi G
"I just want to say that I love this office it’s close to my home and the ambiance is so welcoming . Everyone at this office has always been extremely helpful, especially Nina . I can truly depend on her to service my insurance needs in a quick and efficient manner. She is always quick to respond to my emails & calls . She really goes above and beyond and for that I am truly grateful you don’t find people like that these days . I would definitely rate this office a 10/10 Thanks again for the great service ”"
We responded:
"Hello, Morfi! We're so happy to receive your shoutout for Nina, who plays a crucial role in our team and genuinely cares about all our customers! Your confidence in us to handle your insurance needs means the world to us! We sincerely appreciate your support, and it's because of amazing customers like you, we can help our community with their insurance needs!"
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Mina Ali

November 8, 2024

5  out of  5
rating by Mina Ali
"While searching for new insurance I am so happy that I found this office! In particular I received excellent customer service from Nina, she was very warm, welcoming and answered all my questions throughly. I highly recommend this office to anyone looking for insurance!"
We responded:
"Thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Nina cares a lot about our customers."
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two fish crafts

November 8, 2024

5  out of  5
rating by two fish crafts
"Very helpful, great service The young lady Nina helped answer all my questions. The is Office right off the beltway super clean, neat. Quick responds time"
We responded:
"We love seeing reviews like this! Thank you for taking the time to share your experience with our office. We are grateful to have the pleasure of working with you and look forward to continuing to serve your insurance needs!"
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Kyle Hatfield

November 7, 2024

1  out of  5
rating by Kyle Hatfield
"Horrible representation of State Farm, doesn’t notify you about any billing issues then doubles down the next month WITH ZERO NOTIFICATIONS. Constantly changing premiums month-month just a horribly ran business period!"
We responded:
"Hi Kyle, I spoke with my office about your experience and there are some factors that were out of our control. If you would, please call and ask to speak with me so we can clear this up. Thank you"
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brandon sharpe

October 18, 2024

5  out of  5
rating by brandon sharpe
"Working with Angela has been fantastic, very knowledgeable and friendly. Thanks for all your help!"
We responded:
"Brandon, thank you for the kind review! Angela is amazing, and we're thrilled she made such a positive impact. Your support means a lot to us!"
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Melissa Weathered

October 7, 2024

5  out of  5
rating by Melissa Weathered
"I have been with Mr. German's office for several years now. I could not be happier. I have renters, life, auto, and even my boat insurance through his office. I am always able to reach someone when needed. When I have questions I never get told oh umm I am not sure no his staff always answers them or gets me the answers in a timely manner. The communication is outstanding. Best decision I ever did with my policies was having Aaron and his team on my side."
We responded:
"Melissa, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Elias Fakhoury

September 27, 2024

5  out of  5
rating by Elias Fakhoury
"Daniella was friendly and helpful! I look forward to working any insurance needs!""
We responded:
"Thank you for the positive review, Lisa! We're very lucky to have amazing team members, like Daniella, that go above and beyond to make sure our customers are taken care of. Please don't hesitate to reach out if you need anything!"
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Don Mucker

September 26, 2024

5  out of  5
rating by Don Mucker
"I received a call from Nastasha after looking at insurance quotes. She was very professional and I received a quote within minutes. I was very satisfied and surprised. We started the policy with State Farm, thanks Natasha!"
We responded:
"Thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Natasha cares a lot about our customers."
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Gabriel Lopez

September 4, 2024

5  out of  5
rating by Gabriel Lopez
"Natasha was very helpful."
We responded:
"Gabriel, thank you for the wonderful review recognizing Natasha! We are so thankful she helped you lower your insurance rate! We appreciate your recommendation of our services to others!"
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Mac Saling

September 4, 2024

5  out of  5
rating by Mac Saling
"We have worked with Natasha for a year or so now. We have several vehicles insured with her & she has always been wonderful to work with! She helps in every way possible, always saves us $$$ & provides exactly what we need & want. Natasha is Polite, Respectful, Considerate, Listens Carefully, Always finds ways to make things benefit You (The Customer), she Is Personable, Friendly & Always Professional!!!! Thank You Natasha!!!"
We responded:
"Hi, Mac! Thank you for the praise for Natasha! She is a vital part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your insurance needs. And… thank you for being the BEST part of Aaron German State Farm!"
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Terrie Johnson

September 4, 2024

5  out of  5
rating by Terrie Johnson
"Very good service!!!!!!"
We responded:
"Terrie, thank you for the positive feedback!"
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Nitin Thota

August 21, 2024

5  out of  5
rating by Nitin Thota
"I have an positive experience here. Need to mention Natasha , she so good at this work and can handle all the stuff u need. She’s so polite and kind. Do visit here and get your insurance 😃"
We responded:
"We love seeing reviews like this, Nitin! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Keith Shorter

July 3, 2024

5  out of  5
rating by Keith Shorter
"....So I was at the dealership buying a brand new vehicle for my wife and I needed insurance ASAP call around a couple of places and they quotes was out of this world ..Call Statefarm ..Ms.Natasha answered and right off the back I knw I was in good hands just the Professionalism she have, customer skills level is 10 ...Ms.Bates broke down the difference in insurance Collision ,Uninsured motorists...Really just explain to me what type of insurance I would be getting and not to mention she gave me the best quote I ever had ..StateFarms you have a winner on your team ..Thanks Natasha You The Best..."
We responded:
"Natasha always goes the extra mile to provide you with the insurance you need at a value you deserve and great customer care! Thank you so much for the wonderful review and for the kind words recognizing Natasha's efforts. Your kind words make our day! We are honored to have earned your trust and look forward to assisting you with any of your future insurance needs!"
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Rudy Perez (Rudy33)

July 3, 2024

5  out of  5
rating by Rudy Perez (Rudy33)
"Great experience with the office staff and Natasha Bates. Very helpful and professional. 10/10….would purchase insurance again"
We responded:
"Thank you so much for the positive rating for Natasha! We enjoy working with you and greatly appreciate your business."
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greg deleon

May 28, 2024

5  out of  5
rating by greg deleon
"Excellent service. I needed insurance and everyone else’s quotes were way higher than Natasha's. She also took care of motorcycle a got me a great life insurance policy too. Thanks for all your help. I highly recommend Natasha at State Farm for all your needs."
We responded:
"Thank you for the wonderful review recognizing Natasha's efforts to provide you with the insurance you need at a value you deserve and great customer care! We are so happy to have earned your trust and to have you recommend our services to others. It is a wonderful compliment!"
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Jennifer Davis

May 24, 2024

5  out of  5
rating by Jennifer Davis
"Natasha is the best person with the best attitude and very understanding of life. She Has such a caring heart. If I could that would be the only one i speak with at State Farm if I could.👏👏👏👏👏👏"
We responded:
"Jennifer, thank you for the 5 star review and kind words recognizing Natasha! We truly appreciate your business and loyalty to State Farm."
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Chris Larson

May 23, 2024

5  out of  5
rating by Chris Larson
"They jumped to it right away and immediately got to work on my quote. We discussed coverage, other possible savings, and ultimately reduced my bill quite bit per month. My agent, Angela, really made the experience a simple one."
We responded:
"Chris, thank you for your confidence in our agency and Angela's professionalism. We aim to provide consistently excellent service, and our team is dedicated to assisting you with knowledge and expertise."
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Alyssa Lopez

May 22, 2024

5  out of  5
rating by Alyssa Lopez
"Angela helped me find an affordable policy with life insurance as well! She was very professional, and thorough with the process. I would definitely recommend her to everyone I know."
We responded:
"Alyssa, thank you for leaving us a review about your experience with Angela. We are glad to have been able to help you with your auto and life insurance policies. "